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Return Policy

Sorry! MELROSE FLOWERS © unfortunately, does not accept returned items. If you wish to cancel an order, please make sure to contact us two days before delivery. Please contact us at with your queries, comments or doubts; members of our team will do everything within their reach to assist you.

Package Tracking

You will be notified by e-mail with tracking information once your package has been dispatched.

Delivery Insurance

All packages sent locally include a package insurance, time frame for delivery, and fees. All packages sent to addresses out of the United States are sent through DHL, Express or UPS (any of the available options). Time for delivery will vary according to the destination. There will be transportation budget information when making the payment.

Delivery Time Frame and Fees

*Delivery dates are based on estimated Courier service dates and are not guaranteed. Add 2 working days for packages that have been requested after Friday at 11:00 a.m., Eastern Time.

Any Questions about Shipping?

If you have any questions about your order contact the MELROSE FLOWERS Customer Service team: Monday - Friday: 9am to 6pm EST